Voice recording
Logic Connect’s voice recording feature allows you to monitor, record, store, playback and export audio files of calls on your two-way voice communication system. Recordings can be used to investigate customer complaints, help create data trails for dispute resolution, improve health and safety response protocols and for staff training.
Features of thevoice recording function include:
Playback
Instant playback.
Data retention
90-day data retention of voice data.
Downloadable files
Downloadable files with the option to select multiple recordings to build a complete conversation.